1. Holy Moly! I just glanced through the Counters and Pedestals. There are almost 200 styles. How do I narrow it down?

   Your first step is to identify what features you need. Do you need internal storage? How about graphics? Do you want laminate, aluminum, or fabric surfaces?

   Next, narrow it down by price, if for no other reason to see the differences between a $1200 pedestal and a $3500 counter.

   In addition, all the counters and pedestals are organized:

   • Portable Counters and Pedestals
   • Hybrid/Modular Counters and Pedestals
   • Custom Counters and Pedestals
   • Folding Fabric Counters and Pedestals

   Don’t see exactly what you want? No problem. As you can tell, we love to design new ones.
    

2. Why aren't the shipping cases included in the price?

   The simple fact is that most counters and pedestals ship with exhibits. As a result, they may fit in the same case, crate, or tub as the display, but, we never know until you select your display. If we included the case, then it wouldn't reflect realistic prices in most situations.

   We do list the ship case options, so you know whether it will fit in a portable case(s) or if it requires a crate.  

   Give us a call or send us an email if you have any questions. We want you to understand all your options.
    

3. What laminates do you use?

   In most cases, you can select any laminate from any domestic vendor. However, not all laminates are standard and an upcharge may apply for premimum finishes. We prefer Pionite, Wilsonart, and Nevamar.

   We do limited the laminate selections on Sacagawea and Perfect 10 Display Systems, which are more price sensitive.

   We’ll be happy to check if your laminate selection is standard and available. Just give us a call or send an email.
    

4. Do you automatically install grommets for wire and cord management?

   No. We install them at your request and direction. We never know if you want grommet(s) or the preferred location.

   We strongly encourage you to make that decision before placing your order. Having a grommet or any wire management done at the show can be very expensive as opposed to having it done when it's built.

   Give us a call or send us an email to review your options.
      

Classic Exhibits Inc. warranties the performance of its portable, modular, and custom hybrid systems during normal use, excluding excessive wear and tear, as per the instructions. This covers the workmanship and locking systems as long as the exhibit has a useful life. All remaining parts are covered against defective materials or workmanship as long as the exhibit is in service. The warranty is transferable should the product be sold or assigned to another party.

The manufacturer cannot be held responsible for damages due to abuse, misuse, or shipping damages. This warranty does not cover laminate cracks and chips, wood crate and roto-molded case damage (excluding workmanship), aluminum extrusion scuffs, mars, and scratches from normal use, and graphics wear and tear or misuse. The manufacturer is not responsible for lost or missing parts once the owner has assembled, accepted, and used the product.

Should there be any questions regarding the warranty, please contact your local Classic Exhibits Distributor.

The lead time for the SYM-400 Portable Counter is 10 - 15+ Business Days - Click for Details.

• Suggested lead times may vary depending on current orders. Please check with Customer Service.
• Production lead times are based on business days and DO NOT include any shipping days.
• Production-ready artwork (when applicable) must accompany the order confirmation. Delays in uploading artwork may lead to expedited charges or shipping changes.
• No order will be released to Production without a signed order confirmation.
• Shipping is based on the availability of materials and graphics. Additional charges may apply if materials or graphics must be expedited.
• Standard lead times do not apply to orders of multiple quantities.

Exhibit Weight varies depending on the packaging and the shipping method. Variables include but are not limited to:

• Dimensional Weight vs. Actual Weight: Dimensional weight is defined as crate or case size. On most air shipments, the dimensional weight exceeds the actual weight
• Portable Cases vs. Wood Crates or Molded Tubs (where applicable): Exhibit designs that require one wood crate would require multiple portable cases. Selecting one vs. the other affects the total weight (dimensional or actual).
• Freight Carrier: LTL carriers (Less than Truckload) quote freight based on space used. UPS, FedEx, and air freight carriers quote freight based on either the dimensional or the actual weight of the shipment.
• Freight Service Level (number of days): Service levels range from Same Day Delivery to Two Week Delivery.

For more information about exhibit weights and freight options, please contact your local exhibit representative.

Electrical, Cord, and Wire Management varies depending on the display and each exhibitor's requirements. When ordering your trade show display, consider the following electrical/wire management issues and discuss your options with an exhibit professional:

• Inline vs. Island Displays
• Lead Retrieval Devices
• Computer and Monitor Cables
• Demo Equipment
• Overhead Lighting
• Grommets and Grommet Placement in Counters
• Overhead vs. Floor Power Supply
• Flooring and Electrical Wiring
• Options for Hiding Cords and Cables
• Flat vs. Round Electrical Cords
• Multi-Plug Outlets and Extension Cords

By reviewing your wiring options BEFORE you order your display, you'll save TIME and MONEY and ensure your exhibit exceeds your expectations and your installation is trouble-free.